Pricing plans
Flexible plans that grow with you
Find the plan that suits your needs best. We have Mobile Tracking plans available for tracking iPhone and Android mobile phones as well as Hardware Tracking plans for dedicated hardware GPS vehicle trackers, available in our online shop.
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Mobile tracking plans for tracking mobile phones
Lite
For private users who need basic GPS services for anti-theft, locating family members, reviewing recent path history, and automatic alerts.
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Real-time location updates
Locations update every few seconds while on the move! See turn-by-turn GPS tracks as they occur.
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Track your team, family & vehicles
Keep track of the movements and travel history of both your family, team members and vehicles.
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Smooth paths with snap to road
Snap your tracking path to the closest road for smooth and accurate tracking history.
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View 31 days tracking history
View up to 31 days of GPS tracking history on the map.
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Alerts (account limit 5 types)
Create up to 5 different types of alerts for different events such as moving, entering or exiting a zone, stopped, and more.
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Zones (account limit 3 zones)
Create up to 3 zones on your account to use with zone entry or exit alerts.
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Email and web customer support
Contact our team for support during business hours M-F 9-5 (Vic, Australia).
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Panic button
In our mobile app, use the panic button to alert your team members that you need help.
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Mobile tracking schedule on/off
Automatically turn mobile tracking on/off based on a configurable hourly schedule.
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Mobile tracking location ping
Ping a mobile tracked phone to request its current location, even if it's stationary at the moment.
Fleet Metrics (Most Popular)
For small businesses who want to improve safety, save money, and gain valuable insight on their operations with advanced GPS data analytics.
-
Real-time location updates
Locations update every few seconds while on the move! See turn-by-turn GPS tracks as they occur.
-
Track your team, family & vehicles
Keep track of the movements and travel history of both your family, team members and vehicles.
-
Smooth paths with snap to road
Snap your tracking path to the closest road for smooth and accurate tracking history.
-
View 2 years tracking history
View up to 2 years of GPS tracking history on the map.
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Alerts (unlimited)
Create as many alert types as you need. Alerts can notify you when different events occur like being stationary for too long, or moving out of business hours, so you can stay in the loop.
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Zones (unlimited)
Create as many zones as you need. Zones can be used with alerts to notify you when you enter or exit an area and for classifying your journeys as business or private.
-
Email and web customer support
Contact our team for support during business hours M-F 9-5 (Vic, Australia).
-
Panic button
In our mobile app, use the panic button to alert your team members that you need help.
-
Mobile tracking schedule on/off
Automatically turn mobile tracking on/off based on a configurable hourly schedule.
-
Mobile tracking location ping
Ping a mobile tracked phone to request its current location, even if it's stationary at the moment.
-
AI enhanced journey log
Keep track of your journeys from A to B automatically with our AI enhanced journey log.
-
AI enhanced tax logbook (FBT)
We automatically categorise your journeys as business or private to help you with your Fringe Benefit Tax reporting.
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15+ detailed reports (analytics)
Access over 15 business reports that alayse your team and vehicle travel history. Gain new insight into your operations.
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Vehicle reservations
Reserve vehicles for team members, never have a double booking again!
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Employee work rosters
Record your employee work rosters to automatically flag your journeys as business or private. It also makes it easy to know who is working when.
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Sub accounts with permissions
Create sub accounts for your team members, giving them their own unique login and access permissions.
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API access
Integrate the TMR platform with your own software using our easy API.
Enterprise
For businesses requiring customised location solutions, advanced features, dedicated support, and specialised team training.
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All the features of Fleet Metrics
All the base features of the Lite and Fleet Metrics plan, plus more included below!
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Dedicated account manager
A dedicated account manager to help you get the most out of the TMR platform.
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Priority customer support
Get priority phone support and support ticket help.
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Phone support
A dedicated phone number to call when you need to speak to our team for support.
-
Bespoke solutions
Do you have requirements specific to your business? Speak to us for a bespoke solution offering.
-
Training packages
Need to prepare a training session for your team? No worries, we can help with that.
-
Custom pricing
We will tailor our pricing and packages to best suit your individual needs.
Hardware tracking plans for tracking TMR hardware trackers
Lite
For private users who need basic GPS services for anti-theft, locating family members, reviewing recent path history, and automatic alerts.
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Built in sim card (unlimited data)
Your TMR GPS tracker includes a built-in SIM that provides data and mobile network access on Telstra, Optus, and Vodafone 4G networks as part of your service. No additional SIM card required.
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1x free mobile tracking licence
Unlock a FREE Mobile Tracking license for every active hardware tracker in your account. Effortlessly monitor a mobile phone's location alongside your physical assets, enhancing your tracking capabilities at no extra cost.
-
Real-time location updates
Locations update every few seconds while on the move! See turn-by-turn GPS tracks as they occur.
-
Track your team, family & vehicles
Keep track of the movements and travel history of both your family, team members and vehicles.
-
Smooth paths with snap to road
Snap your tracking path to the closest road for smooth and accurate tracking history.
-
View 31 days tracking history
View up to 31 days of GPS tracking history on the map.
-
Alerts (account limit 5 types)
Create up to 5 different types of alerts for different events such as moving, entering or exiting a zone, stopped, and more.
-
Zones (account limit 3 zones)
Create up to 3 zones on your account to use with zone entry or exit alerts.
-
Email and web customer support
Contact our team for support during business hours M-F 9-5 (Vic, Australia).
-
Driver ID keyfobs (optional)
Available as an optional extra from our online shop, identify who is driving your vehicles by having your drivers tag on with a keyfob.
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Digital inputs and outputs
Remotely toggle digital outputs on your tracker to switch on/off external equipment. Use inputs to monitor external equipment being used (pumps, alarms, lights etc.).
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Panic button (in app & vehicle)
Use the panic button to alert your team members that you need help. Availabe in our mobile app, and in vehicle (if installed).
-
Mobile tracking schedule on/off
Automatically turn mobile tracking on/off based on a configurable hourly schedule.
-
Mobile tracking location ping
Ping a mobile tracked phone to request its current location, even if it's stationary at the moment.
Fleet Metrics (Most popular)
For small businesses who want to improve safety, save money, and gain valuable insight on their operations with advanced GPS data analytics.
-
Built in sim card (unlimited data)
Your TMR GPS tracker includes a built-in SIM that provides data and mobile network access on Telstra, Optus, and Vodafone 4G networks as part of your service. No additional SIM card required.
-
1x free mobile tracking licence
Unlock a FREE Mobile Tracking license for every active hardware tracker in your account. Effortlessly monitor a mobile phone's location alongside your physical assets, enhancing your tracking capabilities at no extra cost.
-
Real-time location updates
Locations update every few seconds while on the move! See turn-by-turn GPS tracks as they occur.
-
Track your team, family & vehicles
Keep track of the movements and travel history of both your family, team members and vehicles.
-
Smooth paths with snap to road
Snap your tracking path to the closest road for smooth and accurate tracking history.
-
View 2 years tracking history
View up to 2 years of GPS tracking history on the map.
-
Alerts (unlimited)
Create as many alert types as you need. Alerts can notify you when different events occur like being stationary for too long, or moving out of business hours, so you can stay in the loop.
-
Zones (unlimited)
Create as many zones as you need. Zones can be used with alerts to notify you when you enter or exit an area and for classifying your journeys as business or private.
-
Email and web customer support
Contact our team for support during business hours M-F 9-5 (Vic, Australia).
-
Driver ID keyfobs (optional)
Available as an optional extra from our online shop, identify who is driving your vehicles by having your drivers tag on with a keyfob.
-
Digital inputs and outputs
Remotely toggle digital outputs on your tracker to switch on/off external equipment. Use inputs to monitor external equipment being used (pumps, alarms, lights etc.).
-
Panic button (in app & vehicle)
Use the panic button to alert your team members that you need help. Availabe in our mobile app, and in vehicle (if installed).
-
Mobile tracking schedule on/off
Automatically turn mobile tracking on/off based on a configurable hourly schedule.
-
Mobile tracking location ping
Ping a mobile tracked phone to request its current location, even if it's stationary at the moment.
-
AI enhanced journey log
Keep track of your journeys from A to B automatically with our AI enhanced journey log.
-
AI enhanced tax logbook (FBT)
We automatically categorise your journeys as business or private to help you with your Fringe Benefit Tax reporting.
-
15+ detailed reports (analytics)
Access over 15 business reports that alayse your team and vehicle travel history. Gain new insight into your operations.
-
Vehicle reservations
Reserve vehicles for team members, never have a double booking again!
-
Employee work rosters
Record your employee work rosters to automatically flag your journeys as business or private. It also makes it easy to know who is working when.
-
Sub accounts with permissions
Create sub accounts for your team members, giving them their own unique login and access permissions.
-
API access
Integrate the TMR platform with your own software using our easy API.
Enterprise
For businesses requiring customised location solutions, advanced features, dedicated support, and specialised team training.
-
All the features of Fleet Metrics
All the features of the Lite + Fleet Metrics plan, plus more included below!
-
Dedicated account manager
A dedicated account manager to help you get the most out of the TMR platform.
-
Priority customer support
Get priority phone support and support ticket help.
-
Phone support
A dedicated phone number to call when you need to speak to our team for support.
-
Bespoke solutions
Do you have requirements specific to your business? Speak to us for a bespoke solution offering.
-
Training packages
Need to prepare a training session for your team? No worries, we can help with that.
-
Custom pricing
We will tailor our pricing and packages to best suit your individual needs.
For Australian customers, plan prices shown in AUD include GST.
Compare plans
The right features and benefits for you
Lite
Fleet Metrics
Enterprise
Real-time tracking
Monitor your team and vehicles’ location, time, speed, and direction on the map in real-time while they’re on the move.
Track walking and driving independantly
Use TMR mobile tracking to automatically track both walking and driving activity independently for easy review.
Replay GPS tracking history
Review historical tracking paths, precise locations, and speeds on the map.
Last 31 days
Last 2 years
Last 2 years
Driver management
Create a driver record for each of your team members and track them on the map using mobile tracking.
Vehicle management
Monitor your vehicles using mobile tracking or hardware trackers, and maintain a record of each vehicle’s driving.
Alerts
Create alerts to notify you about different types of events. Notifications can be sent via Push, Email and SMS*.
Account limit 5 types
No limit
No limit
Zones
Draw a zone around areas of interest. Zones can flag journeys business/private or raise alerts on entry/exit.
Account limit 3 zones
No limit
No limit
Snap to road
Snap paths to the nearest road and eliminate GPS noise for smooth, accurate tracking lines.
Panic button
In app panic button. Notify your whole team with your location if there is an emergency in the field.
Mobile tracking schedule on/off
Automatically start and stop mobile tracking based on a configurable hourly schedule
Ping for a new location on demand
Ping a mobile tracked phone in the field to request a new location and current battery level, even if it’s stationary.
Online support
Access our extensive online support documentation 24/7 at https://support.trackmyride.com.au
Email and web customer support
Contact our friendly Australian support team during business hours Monday to Friday 9-5, VIC Australia.
AI enhanced journey logging
Automatically log your journeys from point A to B using advanced AI journey detection.
–
AI enhanced tax logbook (FBT)
Intelligently flag journeys as business or private use and generate your tax logbook (FBT) in one click!
–
15+ Business reports
Boost your business with our 15+ tracking analytics reports. Streamline your operations and improve your efficiency.
Learn more about our comprehensive reports
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Vehicle reservations
Simplify scheduling and avoid double bookings by reserving vehicles for team members or marking them as unavailable.
–
Employee work roster
Create rosters for your team to classify journeys as business or private and know who’s on and who’s off today.
–
Sub accounts
Create sub accounts with custom access permissions to vehicles, drivers and features for your team members.
–
API access
Integrate Track My Ride with your software using our robust API, allowing you to access and leverage our features and data within your own applications.
–
Frequently asked questions
Certainly! We offer a 30 day no risk free trial of our Mobile Tracking product. All you need is an iPhone or Android to get up and running. No credit card required. Start you free trial now by clicking here.
Absolutely, we also cater to private individuals who are looking to secure their vehicles against theft using a hardware tracker or simply want to track a mobile phone for peace of mind or safety. We'd recommend our Lite plan if you just need a simple and easy to use tracking solution.
No, you do not need to buy a hardware tracker to use the mobile tracking service. Our two products operate independently from each other. While they both provide GPS tracking, they serve different purposes. For some people, mobile tracking isn't suitable for their tracking needs. This is why our dedicated hardware tracker is available too.
To use Track My Ride mobile tracking, you only need a compatible Android or iPhone.
Our pricing is based on the type and number of licences you need, with one licence required for each mobile phone or hardware tracker you want to monitor. We offer two flexible plans to meet your specific needs and budget
- Lite Plan: Our Lite plan is perfect for individuals or small businesses with basic tracking needs. This plan costs $7.50 per mobile tracking licence, or $15 per hardware tracking licence, per month, and includes access to our core tracking features such as real-time location updates, geofencing, alerts and trip history.
- Fleet Metrics Plan: For businesses with more advanced requirements, our Fleet Metrics plan offers a comprehensive suite of tools to optimise your business operations. This plan costs $15 per mobile tracking licence, or $30 per hardware tracking licence, per month and includes all the features of the Lite plan plus additional power user functions like business reports, fuel consumption tracking, maintenance reminders, comprehensive alerts, tax logbooks and more.
Bonus: As a bonus for our users with hardware trackers, each active Hardware licence on your account includes one complimentary mobile tracking licence.
Each active Hardware tracker will require a Hardware tracking licence, while each active tracked mobile phone will require a mobile tracking licence. These two licence types are priced differently.
Both plans offer the flexibility to add or remove licences as your needs change, ensuring you only pay for what you use. There are no long-term contracts or hidden fees, and you can easily upgrade or downgrade your plan.
To determine your monthly cost, simply multiply the number of licences you need by the price per licence for your chosen plan and the type of licence you require (hardware licence, or mobile licence). For example, if you need to track 10 mobile phones on the Fleet Metrics plan, your monthly cost would be $150 (10 mobile tracking licences x $15 per licence).
If you have any questions about our pricing or need help choosing the right plan for your business, please don't hesitate to contact our sales team for personalised assistance.
Yes, of course! You can have a combination of mobile and hardware trackers linked to your account. All your trackers' positions will be conveniently displayed on a single map within your account, making it easy for you to monitor and manage your entire fleet from one place.
When you purchase a hardware tracker from us, it comes with a built-in SIM card, and your service plan covers all mobile network access and data roaming across the Telstra, Optus, and Vodafone 4G networks throughout Australia. This means you don't have to worry about arranging your own SIM card to use our GPS hardware trackers – we've got you covered!
In 2021, we embarked on a new journey to develop cutting-edge software for our Mobile tracking product, which we successfully launched in 2024. As a token of our appreciation, each active hardware tracker licence now includes one complimentary mobile tracking licence, giving you even more value for your investment.
As a thank you to our loyal customers who have purchased our hardware trackers since 2011, we're offering a free mobile tracking license for each active hardware tracking license on your account with the launch of our mobile tracking product in 2024.
Simply put, you can track one mobile phone for free for every active hardware tracker on your account! The free mobile tracking licence is automatically added to your account when you activate a hardware tracker.
Happy tracking!
No, it is not possible to have devices on different plans within the same account. Your Track My Ride account can monitor both mobile phones and hardware trackers, but all devices must be on the same plan – either the Lite plan or the Fleet Metrics plan. You can choose the plan that best suits your needs, but you cannot split your devices across multiple plans. If you need to change your plan, all devices associated with your account will be switched to the new plan.
We accept Visa, Mastercard, Amex and Direct Debit from customers in Australia. You can also purchase prepaid annual credit vouchers over the phone from our team by calling 1300 553 022 (M-F 9-5 Vic, Australia)
Yes! You can choose to pay annually and receive 16% off the cost of our plans (12 months for the price of 10!).
Thanks for using our services! We love having you as a customer. As an existing mobile tracking user, please speak with our friendly sales team and we can prepare a special offer for you. This way, you can expand your tracking capabilities and enjoy the benefits of both mobile and hardware tracking at a reduced cost.
Please contact our sales team via email [email protected] to discuss your needs so we can put together a special offer.
Yes, to send an alert via SMS you require SMS credits. This is as the mobile networks charge us to send an SMS.
You can always send alerts instead via Email or Push, which are totally free!
SMS are available in packs at the following rates (GST Inc). Purchase from within your account billing area.
50 SMS credit pack | A$7.50 |
100 SMS credit pack | A$13.00 |
200 SMS credit pack | A$24.00 |
500 SMS credit pack | A$50.00 |
Unfortunately we don’t offer refunds. You can cancel your account at any time from within your account settings billing area. Your subscription will be marked as non-renewing, though you can continue using the service at its current plan level until the end of the billing period that you’ve already paid for.
No, there are no fees associated with updating your mobile number or mobile service provider for your mobile tracking subscription.
No problem, you can select your desired plan from within your account settings billing area. Plan downgrades are scheduled and will occur at the end of your current billing period.
You can continue using your existing service plan you have paid for until the end of your current billing period.
Yes, our mobile tracking service is designed to work seamlessly even when you travel abroad. As long as your mobile device has an active data connection, either through a local SIM card or an international roaming plan, Track My Ride will continue to monitor and report your location. However, please be aware that international data roaming charges may apply, depending on your mobile service provider and the countries you visit. To avoid unexpected charges, we recommend checking with your mobile carrier about their international data plans before traveling. Rest assured that Track My Ride will keep working to provide you with reliable location tracking wherever your travels take you.
If you don't have mobile data available, your GPS tracking data will be stored on your phone. It will be uploaded automatically the next time you have internet available on your phone.
No worries, feel free to reach out to our friendly team by emailing [email protected] or calling us on 1300 553 022 during business hours M-F 9-5 VIC, Australia.
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Kick off your free trial now and dive into the transformative world of GPS location services. Discover how we can elevate your efficiency, safety, and insight into every move, risk-free. No credit card required.