Service plans
Our Tracking Service Plans
Keep your GPS tracker connected automatically across all 3 Australian mobile networks and access to the Track My Ride platform
Security
Our Lite plan provides affordable GPS tracking for personal vehicle security, locating family and automatic alerts
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Built in sim card (unlimited data)
Pre-installed SIM card with unlimited data, automatically connecting on Telstra, Optus and Vodafone 4G networks. No need to buy or manage a separate mobile plan.
-
Real-time location updates
Location updates on the map every few seconds while on the move. Watch your vehicles and family move on the map in real time.
-
Track your vehicles & family
Monitor where your vehicles and family members are at all times, we make it easy to stay connected.
-
View 31 days tracking history
Look back at any journey from the past 31 days. See routes taken, stops made, and travel details on the map.
-
Alerts (account limit 5 types)
Get notified about important events - like vehicles stopping too long or moving after hours. Account limit, create 5 alert types/criteria.
-
Zones (account limit 3 zones)
Draw areas on the map to mark important locations. Get notified when vehicles enter or leave these areas, and automatically sort trips as business or private. Account limit, create 3 zones.
-
Smooth paths with snap to road
See clearer journey routes on your map - our system automatically aligns GPS tracks to actual roads for better accuracy.
-
Email & web customer support
Get help from our Melbourne-based support team on weekdays, 9am-5pm, via email or through our website.
-
Hardware inputs and outputs
Connect your tracker (if suppoted by your model) to other vehicle systems to monitor things like engine status or door sensors. Control connected equipment remotely (professional installation required).
-
Panic button (in app & vehicle)
One-touch emergency alert button in both the mobile app and vehicle (if supported by your model, professional installation required). Instantly notify your family if you need urgent assistance.
-
Phone location sharing
Get one free mobile phone tracking licence with each active vehicle tracker. Perfect for tracking family when they're away from their vehicles or using different vehicles.
-
Location sharing schedule
Set specific hours when mobile tracking should automatically start and stop. Save phone battery life by only tracking during your chosen hours.
-
Location sharing ping
Check where any tracked mobile phone is right now, even when stationary. Useful for quick location checks without waiting for movement.
Business
Our Fleet Metrics plan helps businesses optimise their drivers, improve safety and get ROI with GPS analytics
-
Built in sim card (unlimited data)
Pre-installed SIM card with unlimited data, automatically connecting on Telstra, Optus and Vodafone 4G networks. No need to buy or manage a separate mobile plan.
-
Real-time location updates
Location updates on the map every few seconds while on the move. Watch your vehicles and team move on the map in real time.
-
Track your vehicles & drivers
Monitor where your vehicles and team members are at all times, we make it easy to stay connected.
-
View 2 years tracking history
Look back at any journey from the past 2 years. See routes taken, stops made, and travel details on the map.
-
Alerts (create unlimited)
Get notified about important events - like vehicles stopping too long or moving after hours. Set up as many different alerts as you need.
-
Zones (create unlimited)
Draw areas on the map to mark important locations. Get notified when vehicles enter or leave these areas, and automatically sort trips as business or private.
-
Smooth paths with snap to road
See clearer journey routes on your map - our system automatically aligns GPS tracks to actual roads for better accuracy.
-
Email and web customer support
Get help from our Melbourne-based support team on weekdays, 9am-5pm, via email or through our website.
-
Hardware inputs and outputs
Connect your tracker (if suppoted by your model) to other vehicle systems to monitor things like engine status or door sensors. Control connected equipment remotely (professional installation required).
-
Panic button (in app & vehicle)
One-touch emergency alert button in both the mobile app and vehicle (if supported by your model, professional installation required). Instantly notify your team if you need urgent assistance.
-
Phone location sharing
Get one free mobile phone tracking licence with each active vehicle tracker. Perfect for tracking staff when they're away from their vehicles or using different vehicles.
-
Location sharing schedule
Set specific hours when mobile tracking should automatically start and stop. Save phone battery life by only tracking during work hours.
-
Location sharing ping
Check where any tracked mobile phone is right now, even when stationary. Useful for quick location checks without waiting for movement.
-
15+ data analytics reports
Turn your tracking data into useful business insights with over 15 different reports. Understand how your vehicles and team are operating.
-
A to B journey logging
Automatically record complete journey details including start/end locations, distance travelled, time taken and optional notes. No manual logging needed.
-
Automatic tax logbook (FBT)
Save time at tax time - our system automatically sorts your trips into business or private use for Fringe Benefits Tax reporting.
-
Automated report emails
Have important tracking reports automatically sent to your email on a schedule. Stay informed without needing to log in.
-
Supports driver ID keyfobs
Optional driver identification system using small electronic tags. Know exactly who's driving which vehicle at any time (professional installation required).
-
Vehicle reservations
Book vehicles for team members in advance using our simple scheduling system. Prevent double-bookings and manage vehicle availability.
-
Team member work rosters
Manage staff schedules and automatically classify journeys as business or private based on work hours. Always know who's on shift.
-
User accounts
Give team members their own secure logins with customised access levels. Control what each person can view and manage.
-
API
Connect our tracking system with your existing business software. Ideal for companies wanting to integrate tracking data with their own systems.
20+ Trackers
For users with 20+ vehicles or team members to track, speak with our team for a quote on our enterprise rates.
-
20+ vehicles enterprise rates
Get our enterprise rates when you have 20+ vehicles to track.
-
All the features of Fleet Metrics
All the features of the Lite + Fleet Metrics plan, plus more included below!
-
Dedicated account manager
A dedicated account manager to help you get the most out of the TMR platform.
-
Priority customer support
Get priority phone support and support ticket help.
-
Phone support
A dedicated phone number to call when you need to speak to our team for support.
-
Bespoke solutions
Do you have requirements specific to your business? Speak to us for a bespoke solution offering.
-
Training packages
Need to prepare a training session for your team? No worries, we can help with that.
Security
Our Lite plan provides affordable GPS tracking for personal vehicle security, locating family and automatic alerts
-
Built in sim card (unlimited data)
Pre-installed SIM card with unlimited data, automatically connecting on Telstra, Optus and Vodafone 4G networks. No need to buy or manage a separate mobile plan.
-
Real-time location updates
Location updates on the map every few seconds while on the move. Watch your vehicles and team move on the map in real time.
-
Track your vehicles & family
Monitor where your vehicles and family members are at all times, we make it easy to stay connected.
-
View 31 days tracking history
Look back at any journey from the past 31 days. See routes taken, stops made, and travel details on the map.
-
Alerts (account limit 5 types)
Get notified about important events - like vehicles stopping too long or moving after hours. Account limit, create 5 alert types/criteria.
-
Zones (account limit 3 zones)
Draw areas on the map to mark important locations. Get notified when vehicles enter or leave these areas, and automatically sort trips as business or private. Account limit, create 3 zones.
-
Smooth paths with snap to road
See clearer journey routes on your map - our system automatically aligns GPS tracks to actual roads for better accuracy.
-
Email & web customer support
Get help from our Melbourne-based support team on weekdays, 9am-5pm, via email or through our website.
-
Hardware inputs and outputs
Connect your tracker (if supported by your model) to other vehicle systems to monitor things like engine status or door sensors. Control connected equipment remotely (professional installation required).
-
Panic button (in app & vehicle)
One-touch emergency alert button in both the mobile app and vehicle (if supported by your model, professional installation required). Instantly notify your team if you need urgent assistance.
-
Phone location sharing
Get one free mobile phone tracking licence with each active vehicle tracker. Perfect for tracking family when they're away from their vehicles or using different vehicles.
-
Location sharing schedule
Set specific hours when mobile tracking should automatically start and stop. Save phone battery life by only tracking during your chosen hours.
-
Location sharing ping
Check where any tracked mobile phone is right now, even when stationary. Useful for quick location checks without waiting for movement.
Business
Our Fleet Metrics plan helps businesses optimise their drivers, improve safety and get ROI with GPS analytics
-
Built in sim card (unlimited data)
Pre-installed SIM card with unlimited data, automatically connecting on Telstra, Optus and Vodafone 4G networks. No need to buy or manage a separate mobile plan.
-
Real-time location updates
Location updates on the map every few seconds while on the move. Watch your vehicles and team move on the map in real time.
-
Track your vehicles & drivers
Monitor where your vehicles and team members are at all times, we make it easy to stay connected.
-
View 2 years tracking history
Look back at any journey from the past 2 years. See routes taken, stops made, and travel details on the map.
-
Alerts (create unlimited)
Get notified about important events - like vehicles stopping too long or moving after hours. Set up as many different alerts as you need.
-
Zones (create unlimited)
Draw areas on the map to mark important locations. Get notified when vehicles enter or leave these areas, and automatically sort trips as business or private.
-
Smooth paths with snap to road
See clearer journey routes on your map - our system automatically aligns GPS tracks to actual roads for better accuracy.
-
Email and web customer support
Get help from our Melbourne-based support team on weekdays, 9am-5pm, via email or through our website.
-
Hardware inputs and outputs
Connect your tracker (if supported by your model) to other vehicle systems to monitor things like engine status or door sensors. Control connected equipment remotely (professional installation required).
-
Panic button (in app & vehicle)
One-touch emergency alert button in both the mobile app and vehicle (if supported by your model, professional installation required). Instantly notify your team if you need urgent assistance.
-
Phone location sharing
Get one free mobile phone tracking licence with each active vehicle tracker. Perfect for tracking staff when they're away from their vehicles or using different vehicles.
-
Location sharing schedule
Set specific hours when mobile tracking should automatically start and stop. Save phone battery life by only tracking during work hours.
-
Location sharing ping
Check where any tracked mobile phone is right now, even when stationary. Useful for quick location checks without waiting for movement.
-
15+ data analytics reports
Turn your tracking data into useful business insights with over 15 different reports. Understand how your vehicles and team are operating.
-
A to B journey logging
Automatically record complete journey details including start/end locations, distance travelled, time taken and optional notes. No manual logging needed.
-
Automatic tax logbook (FBT)
Save time at tax time - our system automatically sorts your trips into business or private use for Fringe Benefits Tax reporting.
-
Automated report emails
Have important tracking reports automatically sent to your email on a schedule. Stay informed without needing to log in.
-
Supports driver ID keyfobs
Optional driver identification system using small electronic tags. Know exactly who's driving which vehicle at any time (professional installation required).
-
Vehicle reservations
Book vehicles for team members in advance using our simple scheduling system. Prevent double-bookings and manage vehicle availability.
-
Team member work rosters
Manage staff schedules and automatically classify journeys as business or private based on work hours. Always know who's on shift.
-
User accounts
Give team members their own secure logins with customised access levels. Control what each person can view and manage.
-
API
Connect our tracking system with your existing business software. Ideal for companies wanting to integrate tracking data with their own systems.
20+ Trackers
For users with 20+ vehicles or team members to track, speak with our team for a quote on our enterprise rates.
-
20+ vehicles enterprise rates
Get our enterprise rates when you have 20+ vehicles to track.
-
All the features of Fleet Metrics
All the features of the Lite + Fleet Metrics plan, plus more included below!
-
Dedicated account manager
A dedicated account manager to help you get the most out of the TMR platform.
-
Priority customer support
Get priority phone support and support ticket help.
-
Phone support
A dedicated phone number to call when you need to speak to our team for support.
-
Bespoke solutions
Do you have requirements specific to your business? Speak to us for a bespoke solution offering.
-
Training packages
Need to prepare a training session for your team? No worries, we can help with that.
Plan prices shown in AUD and include GST
Compare Plans
Lite
Fleet Metrics
Enterprise
Always Connected: Built-in SIM
Every Track My Ride GPS tracker comes with a built-in SIM card featuring unlimited data, included in your plan. Automatic roaming across Telstra, Optus and Vodafone.
Real-time Location Tracking
See your vehicles’ and team members’ exact locations updated in real-time on your map as they move about. No more needing to call people to find where they are.
Your Vehicles & Team Connected
Keep your entire fleet and team visible in real-time. Track vehicles with GPS hardware and stay connected with your team through mobile tracking, all in one unified system.
Free Mobile Phone Tracking
Enable mobile tracking for free – track one phone per active hardware vehicle tracker. Essential for flexible workforce management when team members are on foot away from vehicles or require short-term tracking.
Enhanced Path Tracking
Get cleaner, more accurate journey visualisation with our snap-to-road technology that automatically aligns your GPS traces to the actual roads.
Customer Care
Access our email and web support channels for assistance at support.trackmyride.com.au.
Our support team is available during business hours Monday to Friday 9-5, VIC Australia.
Input / Output Connectivity
Expand your tracking capabilities by connecting external sensors and devices to your GPS tracker. Monitor engine status, sensors, equipment, and control vehicle accessories through hardwire inputs and outputs.
Safety First: Panic Button
Built-in emergency alert system in both the mobile app and vehicle hardware. Instantly notify your team of any safety concerns.
Tracking History Access
Review past trips and locations on the map with 31 days of history (Lite) or get extended 2-year historical tracking data access (Fleet Metrics) for long-term analytics.
Last 31 days
Last 2 years
Last 2 years
Alerts & Custom Notifications
Create alerts for important events with 5 alert types (Lite) or unlimited alert types (Fleet Metrics). Get notified via app, email, or SMS*.
Account limit 5 types
No limit
No limit
Zones & Geofences
Create up to 3 zones (Lite) or unlimited zones (Fleet Metrics) to monitor vehicle movements in specific areas. Perfect for depot management and territory tracking.
Account limit 3 zones
No limit
No limit
15+ Business Intelligence Reports
Access comprehensive fleet analytics and GPS data reports. Transform tracking data into actionable insights with over 15 different report types.
–
A to B Journey Reporting
Automatically track and document all trips from A to B with detailed start and end point analysis. Perfect for understanding travel patterns and route efficiency.
–
Automatic FBT Logbook
Simplify your tax reporting with automated Fringe Benefits Tax logbook generation. Easily separate and document business vs private vehicle usage.
–
Scheduled Email Reports
Get key insights delivered directly to your inbox with automated report scheduling. Stay informed without having to log in.
–
Driver ID Support
Integrate with driver identification keyfobs to track who’s driving which vehicle. Essential for multi-driver fleet management.
–
Vehicle Reservations
Streamline fleet utilisation with our built-in vehicle booking system. Prevent double-bookings and manage vehicle availability efficiently.
–
Team Member Work Rosters
Create and manage digital work rosters to track who’s on duty. Perfect for coordinating driver schedules and vehicle assignments.
–
Custom Permission Sub-accounts
Create team member accounts with granular access controls. Manage what each user can view and control within your tracking system.
–
API Access
Connect our tracking system with your existing business software through our robust API. Seamlessly integrate vehicle data into your operations.
–
Frequently asked questions
Certainly! Try out Track My Ride using Location Sharing on your phone. All you need is an iPhone or Android. Start you free trial now by clicking here.
Yes, just like your mobile phone, for your tracker to function you need an active service plan. This covers the cost of your tracker's built in sim card, all mobile network data roaming on Telstra, Optus and Vodafone 4G networks throughout Australia and the use of the Track My Ride platform.
Absolutely, we have thousands of private users. We'd recommend our Lite plan if you're after personal vehicle security.
Yes, to send an alert via SMS you require SMS credits. This is as the mobile networks charge us to send an SMS.
You can always send alerts via Email or Push, which are totally free!
SMS are available in packs at the following rates (GST Inc). Purchase from within your account billing area.
| 50 SMS credit pack | A$7.50 |
| 100 SMS credit pack | A$13.00 |
| 200 SMS credit pack | A$24.00 |
| 500 SMS credit pack | A$50.00 |
No, all your trackers must be on the same plan.
We accept Visa, Mastercard, Amex and Direct Debit.
You can cancel your account at any time from within your account settings billing area in the Track My Ride app.
Please contact our friendly team by emailing [email protected] or calling us on 1300 553 022 during business hours M-F 9-5 VIC, Australia.
Start a free trial
Get started today with Track My Ride
Kick off your free trial now and dive into the transformative world of GPS location services. Discover how we can elevate your efficiency, safety, and insight into every move, risk-free. No credit card required.
